Law Firm Intake Specialist
Company: Robes Law Group, PLLC
Location: Boynton Beach
Posted on: October 10, 2024
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Job Description:
Robes Law Group, committed to providing impactful results for
clients in a collegiate, respectful, and stable work environment,
is seeking a highly motivated and passionate team member as an
Intake Specialist.
Our caseload is growing and the ideal candidate for this position
is organized, responsible, motivated, and committed to helping us
meet clients' needs with empathy and professionalism. You will be
the initial point of contact between Robes Law Group and potential
clients while supported by assigned staff and mentored by onsite,
accessible attorneys.
One year of personal injury law experience is required.
Hiring bonus paid upon satisfactory 90-day review. $50,000 -
$52,000 + benefits (see About Robes Law Group)
Responsibilities:
--- Answer intake queries, conduct interviews, and assist with file
opening tasks or declination letters
--- Draft initial Letters of Representation, Preservation of
Evidence, and other letters or correspondence as requested
--- Assist with property damage inspections, claims, etc.
--- Obtain information and documents from clients and other sources
as needed
--- Properly document and manage new case information in case
management and document management software systems with adherence
to policies and procedures accurately and in a timely manner
--- Supervise new client onboarding and current client files
through data entry and paperwork collection to ensure our cases are
managed efficiently
--- Other administrative/support tasks as requested
Qualifications:
--- One year of personal injury law experience is required
--- Present oneself in a pleasant, empathetic and professional
manner at all times
--- Commitment to outstanding client service
--- Ability to communicate with clients, co-workers and others
clearly, effectively and efficiently
--- Ability to work independently
--- Possess excellent organizational and multi-tasking skills with
the ability to prioritize workload and support team members
--- Previous experience with CRM and case management software
--- Skilled with Microsoft Office
--- Excellent and empathetic verbal and written communication
skills
--- Strong computer and data entry skills
About Company:
This is a great place to work! We operate in a collegiate
environment treating our staff with utmost respect and encouraging
team cooperation in a culture recognizing and respecting a strong
work/life balance. Mentoring, training, and continuing education
are encouraged with opportunities for advancement. Exceptional
benefits include but are not limited to, comprehensive group health
insurance (100% employee portion paid by employer), 401(k),
employer-paid cash balance and pension plans, generous paid time
off (Personal, Vacation, Holidays, Bereavement, Hurricane, Jury
Duty, etc.), discretionary bonuses, gym membership, and monthly car
wash.
We support clients with unrivaled service while delivering
impactful results. We have a reputation in the industry for
managing client's needs while providing an unparalleled employee
experience.
The candidate(s) will be required to submit to a background
investigation, which includes a drug screen.
Keywords: Robes Law Group, PLLC, Key Biscayne , Law Firm Intake Specialist, Other , Boynton Beach, Florida
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